Something I sent from the phone was not accepted

Steps

1. Open 📱 Phone: under Waiting to be sent the item shows Not accepted: and why - e.g. a customer since blocked, an item no longer sold, or a role that may not create sales orders.
2. Capture it again correctly (another customer, without the item, or ask your administrator for the permission), then tap Remove on the old one.

Good to know

• “Sign in again to send what is waiting” means your session ended - sign in and it is sent. Nothing is ever recorded twice, even after several tries.